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Privacy Policy

 

 

Effective Date: July 10, 2026
Last Updated: July 10, 2026

Cutting Edge Aerials (“Cutting Edge Aerials,” “we,” “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting a quote, submitting a form, scheduling a service or communicating with us.

This Privacy Policy explains what information we collect, how we use it, when it may be shared and the choices available to you.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Your name

  • Email address

  • Telephone number

  • Property or project address

  • Billing address

  • Company or organization name

  • Requested service

  • Approximate property size

  • Preferred appointment dates

  • Project descriptions and special instructions

  • Photos, files or documents submitted through a form

  • Communication preferences

  • Payment and transaction information

  • Any other information you choose to provide

Please do not submit sensitive personal information through our website or forms unless it is specifically requested and necessary for your service.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools and similar technologies. This may include:

  • Internet Protocol address

  • Browser and device type

  • Operating system

  • General geographic region

  • Pages visited

  • Time spent on the website

  • Referring website or search engine

  • Links and buttons selected

  • Website-performance and error information

This information helps us maintain the website, understand how visitors use it and improve its performance.

3. How We Use Your Information

We may use collected information to:

  • Respond to questions and quote requests

  • Recommend appropriate services

  • Schedule and provide photography, video or drone services

  • Communicate about appointments, weather, access or project requirements

  • Prepare estimates, agreements and invoices

  • Process payments

  • Deliver completed photos, videos and other project files

  • Provide customer service

  • Maintain business and transaction records

  • Improve our website, services and customer experience

  • Prevent fraud, misuse or security problems

  • Comply with legal, tax, accounting and regulatory obligations

  • Send promotional communications when you have requested or agreed to receive them

We will not use your information for purposes that are materially different from those described in this policy without providing appropriate notice.

4. Quote and Contact Forms

Our website may use Wix forms, Jotform or similar form providers to collect quote requests, service information, signed agreements and customer communications.

Information entered into these forms may be processed and stored by the applicable service provider on our behalf. We use submitted information to respond to your request, evaluate your project, provide a quote and perform requested services.

Submitting a form does not require you to purchase a service.

5. Scheduling and Booking Tools

When you request or schedule an appointment, we may collect information needed to coordinate the service, including:

  • Your contact information

  • Project or property location

  • Requested date and time

  • Access instructions

  • Service selections

  • Project details

  • Appointment-related communications

Scheduling information may be processed through Wix, Jotform, Google services or another scheduling provider used by Cutting Edge Aerials.

6. Payments

Payments may be processed through a third-party payment processor. We generally do not directly receive or store your complete payment-card number.

Payment processors may collect your name, billing information, payment details, device information and transaction information in accordance with their own privacy policies and security practices.

We may retain records showing the amount paid, payment date, service purchased, invoice status and limited transaction details for business, tax and accounting purposes.

7. Digital File Delivery and Cloud Storage

Completed photos, videos and other project materials may be delivered through email, cloud-storage links, client galleries or digital file-transfer services.

Those providers may process your name, email address, Internet Protocol address and download activity as necessary to provide the service.

Delivery links may expire. Clients are responsible for downloading and securely storing completed files within the delivery period stated in their service agreement or delivery email.

8. Photographs, Video and Project Information

During the performance of services, we may capture property exteriors, interiors, vehicles, vessels, construction sites, sporting venues, events, landscapes or other project-related content.

Project media will be handled according to the applicable service agreement. Unless otherwise agreed in writing, Cutting Edge Aerials may request permission to use selected work in its portfolio, website, social media or promotional materials.

Clients should inform us before the appointment if a location contains confidential materials, personal documents, security information or items that should not be photographed or recorded.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies for:

  • Essential website operation

  • Security

  • Remembering visitor preferences

  • Website analytics

  • Performance measurement

  • Embedded media

  • Marketing and advertising, when enabled

Essential cookies may be necessary for the website to function. Where required or made available, visitors may accept, decline or manage nonessential cookies through the website’s cookie banner or browser settings.

Disabling cookies may affect certain website features.

10. Analytics

We may use Wix Analytics, Google Analytics or similar tools to understand website traffic and performance.

These services may collect information about your device, general location, pages visited, referral source and interactions with the website. Analytics information is generally used in aggregated form to improve the website and evaluate marketing performance.

11. Third-Party Service Providers

We may share information with trusted providers that help us operate the business, including:

  • Wix

  • Jotform

  • Website hosting and analytics providers

  • Email and communication providers

  • Scheduling services

  • Payment processors

  • Accounting and invoicing services

  • Cloud-storage and file-delivery providers

  • Contractors assisting with photography, video production or editing

  • Professional advisers, such as accountants or attorneys

These providers receive information only as reasonably necessary to perform services for us or meet legal obligations.

Their handling of information may also be governed by their own privacy policies and terms.

12. When We May Disclose Information

We may disclose information when reasonably necessary to:

  • Provide a service requested by you

  • Work with an authorized contractor or service provider

  • Process a payment

  • Protect our legal rights, property or safety

  • Protect clients, website visitors or the public

  • Investigate fraud, misuse or security incidents

  • Comply with a subpoena, court order or lawful government request

  • Comply with tax, accounting or regulatory obligations

  • Complete a merger, sale, transfer or restructuring of the business

We do not sell your personal information for monetary compensation.

13. Marketing Communications

We may send marketing emails or messages only when permitted by law and when you have provided your information for that purpose or otherwise agreed to receive them.

You may unsubscribe by:

  • Selecting the unsubscribe link in a marketing email

  • Replying with a request to unsubscribe

  • Contacting us at cuttingedgeaerial@gmail.com

Appointment confirmations, invoices, service updates and other transactional communications are not considered marketing messages.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Our general retention practices are:

  • Quote and inquiry information: generally up to three years after the last communication

  • Customer and project records: generally up to seven years after completion for business, tax, accounting and legal purposes

  • Signed agreements and invoices: generally up to seven years

  • Marketing contact information: until you unsubscribe or request deletion

  • Photos, videos and project files: according to the applicable service agreement, delivery terms and business-backup practices

  • Website analytics: according to the settings and retention practices of the analytics provider

We may retain information longer when required by law, necessary to resolve a dispute, enforce an agreement or protect legitimate business interests.

15. Data Security

We use reasonable administrative, technical and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, email system, electronic transmission or storage service can be guaranteed to be completely secure. You provide information electronically at your own risk.

16. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have the right to request that we:

  • Confirm whether we hold personal information about you

  • Provide access to certain personal information

  • Correct inaccurate information

  • Delete certain information

  • Provide a copy of certain information

  • Restrict or object to certain uses

  • Withdraw consent for future processing

  • Stop sending marketing communications

To submit a privacy request, email cuttingedgeaerial@gmail.com with the subject line Privacy Request.

Please include enough information for us to identify the relevant records and understand your request. We may need to verify your identity before responding.

Some information may be retained when required for legal, tax, accounting, safety, fraud-prevention or contract-enforcement purposes.

17. Florida Residents

Florida residents may submit requests concerning their personal information by contacting us using the information below.

Certain privacy rights under Florida law apply only to businesses meeting specific legal requirements. Regardless of whether a particular statute applies, we will make reasonable efforts to respond to legitimate requests to access, correct or delete personal information.

18. Children’s Privacy

Our website and services are intended for adults and business customers. We do not knowingly collect personal information directly from children under 13.

Sports and event services may involve photographs or video containing minors. The person or organization hiring Cutting Edge Aerials is responsible for obtaining any permissions or releases required from participants, parents, guardians, venues or organizations.

Anyone who believes a child has submitted personal information to us without appropriate authorization should contact us so we can review and, where appropriate, delete it.

19. External Links and Embedded Content

Our website may contain links to third-party websites or embedded content from services such as social-media platforms, video providers, maps or scheduling tools.

We do not control the privacy practices of those third parties. Visitors should review the privacy policies of external websites and services before providing personal information.

20. Do Not Track Signals

Some web browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.

You may manage cookies using the website’s cookie controls and your browser settings.

21. International Visitors

Our business is based in Florida, United States. If you access the website from outside the United States, your information may be transferred to and processed in the United States or other locations where our service providers operate.

Those locations may have data-protection laws that differ from those in your country.

22. Changes to This Policy

We may update this Privacy Policy as our services, technology or legal obligations change.

The updated version will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through the website or by another reasonable method.

Continued use of the website after an updated policy is posted constitutes acknowledgment of the revised policy.

23. Contact Us

Questions, concerns or privacy requests may be directed to:

Cutting Edge Aerials
Sarasota, Florida
Email: cuttingedgeaerial@gmail.com
Website: www.cuttingedgeaerials.com

 

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